Shipping and Policies - Debbie Lee Jewellery Designs

Free Shipping:

Orders over $100.00 before taxes comes with a tracking number and will take 2-3 business days.
Orders under $100.00 will be mailed regular Canada Post and will take 5-7 business days.

Duties and Customs
Any additional duties, taxes, or customs charged by your country in order to receive your item are your responsibility.

I accept e-transfers only by email to designsbydebbie@accesscomm.ca
Once your payment is received, I will ship your order in 2-3 business days.
If you require your order sooner, please click on CONTACT and send me an email with your request and I will do my best to make that happen.
Once your order is completed, I will contact you and provide a tracking number if your order is over $100.00 before taxes.

Return Policy
I want you to love your jewellery!
If you are not satisfied with your purchase you may return the item within 7 days of receiving it for
EXCHANGE or CREDIT ONLY.
Please contact me and get confirmation before returning anything.
The item must be in good condition (no signs of wear or damage).
It must be shipped in its' original packaging and be insured for the full purchase price if valued over $100.00.
You are responsible for the cost of return shipping.

If you are unhappy for any reason, please contact me. I will do my best to work out a win-win solution for both of us.

If for some reason you encounter problems with your jewelry, or it has undergone an accident and needs repair, please contact me to discuss details. Depending on the issues, the cost may be covered by the artist, split, or your responsibility.
Earrings are final sale due to hygienic reasons.

Pick up in Regina
If you live in Regina or near the area, I would be happy to arrange for you to pick up your order. Please click on CONTACT and send me an email to set up a day and time that would be suitable for you.
If you have any special requests, please click on CONTACT and send me an email. If you see a piece of jewelry that you like, but would prefer to order in a different colored stone, etc., please send me an email to discuss a custom order. I would be more than happy to work with you in creating a new design for a gift or just for you!
Custom Orders are FINAL SALE.
Jewelry adjustments at customer`s request, such as bracelets or necklace length are FINAL SALE.